Information on USJ's primary services, facilities, and attractions to ensure that everyone has a safe and enjoyable day at the park to remember.
If you have questions or concerns on your day of arrival, please go to Guest Services or ask a nearby crew member for assistance.
Service Information
Guests Using Wheelchairs
Guests with Impaired Vision
Guests with Hearing Impairment
Guests with Assistance Dogs
When leaving feedback about the park
INFORMATION CENTER
Note:
・Operator service is only available in English.
・Our phone lines are currently busy due to an unusually high volume of inquiries.
Operator Assistance
Daily 9:00-17:00 JST (including weekends and holidays).
- For general Park inquiries, please call the Information Center (0570-20-0606).
- Please note that the above number is not toll free. Any phone charges must be covered by the caller.
- From some IP phones, please call us at 06-6465-4005. From overseas, please call +81-6-6465-4005.
- The Information Center is open year-round.
- Automated verbal guidance is available 24 hours a day (Only available in Japanese).
- Calls are recorded to better understand Guest inquiries and to verify our staff's service.
- For details on how personal information is handled, please refer to our Privacy Policy.
Related Links
- Barrier-Free Guide
- Service Guide
