Maps in Braille are available at Guest Services. These maps show attraction and restaurant locations (in printed text).
If you require one in advance, please call the Information Center at 0570-20-0606. It will be sent by mail.

Tactile maps are at installed at entrances inside the park. (Facilities in Universal Studios Japan are indicated in Braille.)

Each attraction has certain requirements to ensure your safety. Attractions may require a Supervising Guest* to accompany you in case of evacuation.

Click here for attraction requirements

* Supervising Guests must be mentally and physically healthy persons of junior high school age or older and meet the attraction requirements.

• Harry Potter and the Forbidden Journey™
• Hogwarts™ Castle Walk
• Flight of the Hippogriff™
• Despicable Me: Minion Mayhem
• SING on Tour
• Space Fantasy - The Ride
• Hollywood Dream - The Ride
• The Flying Dinosaur
• Jurassic Park - The Ride
• JAWS
• Sesame Street 4-D Movie Magic™
• Shrek’s 4-D Adventure
• WaterWorld
• Universal Monsters Live: Rock and Roll Show
• The Flying Snoopy
• Hello Kitty's Cupcake Dream
• Mario Kart: Koopa's Challenge™
• Yoshi's Adventure™
• Ollivanders™
• Mine Cart Madness™

Note:
・Operator service is only available in English.
・Our phone lines are currently busy due to an unusually high volume of inquiries.

Daily 9:00-17:00 JST (including weekends and holidays).

• For general Park inquiries, please call the Information Center (0570-20-0606).
• Please note that the above number is not toll free. Any phone charges must be covered by the caller.
• From some IP phones, please call us at 06-6465-4005. From overseas, please call +81-6-6465-4005.
• The Information Center is open year-round.
• Automated verbal guidance is available 24 hours a day (Only available in Japanese).
• Calls are recorded to better understand Guest inquiries and to verify our staff's service.
• For details on how personal information is handled, please refer to our Privacy Policy.