This Assistance Dog Station in front of the restrooms in the San Francisco area is provided as the relief area for assistance dogs.
Note: For relief areas in other locations, please consult a nearby crew member. The crew will show you to a designated area.

(1) Each attraction has certain requirements to ensure your safety. Attractions may require a Supervising Guest* to accompany you in case of evacuation.

* Supervising Guests must be mentally and physically healthy persons of junior high school age or older and meet the attraction requirements.

(2) Assistance dogs are permitted at some but not all of the attractions. If assistance dogs are not permitted at the attraction, your assistance dog will be kept in a waiting area while you experience the attraction. For details, please ask a crew member near you.

Click here for attraction requirements

If you are accompanied by an assistance dog, please contact a crew member at the attraction entrance.
Additionally, for the following attractions, a crew member will show you to the location where you can experience the attraction.

• The Flying Snoopy
• Despicable Me: Minion Mayhem
• Illumination’s Villain-Con Minion Blast
• JAWS
• Yoshi's Adventure™
• SING on Tour
• Playing with Curious George™
• Sesame Street 4-D Movie Magic™
• Shrek’s 4-D Adventure
• WaterWorld
• Universal Monsters Live: Rock and Roll Show
• Hello Kitty's Ribbon Collection
• Hello Kitty's Cupcake Dream
• Ollivanders™
• Detective Conan 4-D Live Show: Jewel Under the Starry Sky

For safety reasons, use of the following attractions is prohibited. You assistance dogs will be kept in a waiting area while you experience the attraction.

• Harry Potter and the Forbidden Journey™
• Flight of the Hippogriff™
• Freeze Ray Sliders
• Space Fantasy - The Ride
• Hollywood Dream - The Ride
• The Flying Dinosaur
• Jurassic Park - The Ride
• Snoopy's Flying Ace Adventure
• Mario Kart: Koopa's Challenge™
• Mine Cart Madness™

Note:
・Operator service is only available in English.
・Our phone lines are currently busy due to an unusually high volume of inquiries.

Daily 9:00-17:00 JST (including weekends and holidays).

• For general Park inquiries, please call the Information Center (0570-20-0606).
• Please note that the above number is not toll free. Any phone charges must be covered by the caller.
• From some IP phones, please call us at 06-6465-4005. From overseas, please call +81-6-6465-4005.
• The Information Center is open year-round.
• Automated verbal guidance is available 24 hours a day (Only available in Japanese).
• Calls are recorded to better understand Guest inquiries and to verify our staff's service.
• For details on how personal information is handled, please refer to our Privacy Policy.