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Lost and Found, Lost Children, and First-Aid Services

Guests with Suitcases or Roller Bags​

Suitcases and roller bags are not allowed in the Park. Please store them in a locker. Coin-operated large/extra-large lockers that can accommodate suitcases or roller bags are available only outside of the Park.
For details, please refer to “Rules & Manners".


Park Re-entry

Studio Passes, except for Annual Passes, do not permit re-entry to the Park after exiting, even to retrieve items from a locker outside the Park or from a car in the parking area.

Guest Services Entrance

Guest Services

Service Content
  • Messaging service
  • Commemorative stamp service
  • Transportation information (bus, boat, train)

Location
To the left inside the Park after passing through the ticket gates.

First Aid (Medical Room)

First Aid (2 locations in the park)

① Hollywood Area (First Aid)
② San Francisco Area (South First Aid)


Visit one of these locations if you are not feeling well or get injured.
For Guests with disabilities, diaper changing rooms with adjustable beds (3 at ① and one at ②) and restrooms for ostomates are also available at these First Aid locations.


Note: The First Aid locations are not medical facilities. Treatment and medications are not provided.

Lost Children

Lost Children

Service Content
Area for lost children up to elementary-school age.


Location
Guest Services

Lost & Found Center

Lost & Found Center

Service Content
Lost items inquiries, found items deposit


Location
To the left outside the Park after passing through the Entry Arches.

Other Services