
Warning:
Jumping over, straddling, or climbing fences is extremely dangerous.
Guests who engage in such behavior will be escorted out of the park immediately.
This is to ensure the safety of the park and other guests.
If you have small children, please keep an eye on them.
We are not liable for accidents or issues with other guests that occur from jumping fences.
Photography of Under-Construction Areas
Please refrain from taking or sharing photos or videos of areas under construction or renovation (behind fencing). This includes social media and other means.
Thank you for your cooperation and understanding.
When Entering the Park
We ask for your cooperation to ensure that all Guests can enter the Park smoothly and enjoy the Park safely.
Re-entry
Guests re-entering the Park will be subject to the same security check at the security checkpoint as at the time of first admission. We appreciate your understanding.
Admission tickets, except for Annual Passes, do not grant re-entry to the Park after exiting.
Note: Please be aware that this applies even to Guests using the parking area.
Smoking
Smoking is prohibited inside attractions, restaurants, and shops, as well as while walking or waiting for an attraction.
Smoking is only permitted in locations with ashtrays. This applies also to electronic cigarettes and heated tobacco products.
Please refrain from smoking outside of smoking areas, even if you have brought a portable ashtray.
*Note: Due to the Park entrance renovation work, the smoking area outside the Park is not available as of February 28, 2024. We apologize for any inconvenience and appreciate your understanding and cooperation.
Photography in the Park
To ensure that all guests can enjoy the park safely and comfortably, the following types of photography are prohibited:
- Photography during an attraction
- Photography of quiz content and answers
- Flash photography (in certain areas)
- Photography of non-public areas, such as those undergoing renovation or construction
- Commercial photography (to prevent copyright infringement)
- Live streaming or similar filming
- Disruptive photography/filming activities that bother other guests, such as calling out to a large group of people
Other types of photography may also be prohibited. If the crew determines that your behavior bothers other guests, risks damage to facilities, or compromises the safety of the crew and/or entertainers, you may be asked to stop.
Thank you for your cooperation and understanding.
About Posting/Publication of Images
Please be aware that we are not accountable for guest-posted photos or footage taken in park in which other guests appear.
Other Prohibited Items
- Flags and armbands (These may not be used or carried to lead groups. However, special items for park events are acceptable.)
- Hand microphones, whistles, etc.
Roller Shoes
For safety reasons, the use of roller shoes is prohibited. If you would like to enter the park wearing roller shoes, the wheels must be removed or retracted. The park is not responsible for any accidents that may occur as a result of the use of roller shoes.
Prohibited Behavior
- Assembly, speeches, unauthorized commercial transactions or advertising (including photography) and any photography or public communication that may be disruptive to other guests
* If you engage in such behavior, you may be asked to leave the park or be prohibited from entering the park. Studio Passes will not be refunded and no compensations will be made for losses or damages sustained by disruptive behavior. - Actions that cause guests to gather in a manner that interferes with guest flow or the Park experience (such as causing a queue to form, attracting or gathering large numbers of other guests)
- Any activities that may be disruptive to other guests
- Acts that are disruptive, or may impede the operation of the park.
- Engaging in behavior that is dangerous or disruptive to other guests in the queue at the park entrance gates, an attraction, or a show
- Joining your party in the queue midway at the park entrance gates, an attraction, or a show
* All members of your party are requested to wait together. - Eating or drinking inside attractions
- Feeding wild birds inside the park
- Saving places with bags, picnic sheets, or other belongings while waiting for admission to the park or a show
* Items left unattended may be removed. - Publicizing (e. g. on social media) pictures or videos of areas undergoing renovation or construction
- Requesting a third party (other than a family member, etc.) to purchase products on your behalf
- Attire or behavior imitating a Park crew member or entertainer
- Behaving dangerously in ways that hinder the operation of attractions and shows, frightening other Guests, or otherwise acting in a disruptive manner
- Photography or filming that may be disruptive to other Guests, occupying an operational space for a long period of time, changing costumes inside restrooms, or applying makeup in a way that blocks mirrors
Using the Umbrella Stands
If you leave the Park without retrieving your umbrella from an umbrella stand, your umbrella will be kept at Guest Services. Please be aware that you will need the PIN or the key for the umbrella stand when retrieving your umbrella at a later date. If you forget the PIN or lose the key, we may not be able to return your umbrella.
We may dispose of your umbrella if you do not retrieve it within our designated storage period.
Umbrella Stands at Attractions
Guests using long umbrellas are asked to put them in the umbrella stand.
Note:
- Umbrellas may not be brought onto some ride attractions.
- If your umbrella is left in an umbrella stand for a certain period of time, we will take responsibility for moving it to our designated storage location. If the umbrella is not retrieved within our designated storage period, or if we are unable to identify whether the umbrella belongs to the claimant because the claimant has lost the key or forgotten the PIN, we may, depending on the circumstances, dispose of or store the umbrella as appropriate, rather than return it.
Coin-Operated Lockers
Please be sure to read the Terms of Use for Rental Lockers before using the lockers.
Any items left in the lockers will be collected when the Park closes. Please visit Guest Services on the following day or later to retrieve your belongings.
After you have presented a photo ID, returned the locker key, and paid the overtime storage fee (calculated based on the size of your belongings and the number of days of storage as stipulated by us), your belongings will be returned to you.
In addition, if the key was not returned by the time the Park closed on the day that your items were deposited, the key will be replaced. If you return the key on the following day or later, you will be required to pay a separate 2,000 yen (tax included) key replacement fee.
If you do not retrieve your belongings, we will dispose of them in accordance with our policy.
Note: The free storage lockers available at some attractions are subject to the terms of use of the attraction in question. See a crew member at the attraction for details.
Costumes
For the safety and security of all Guests visiting the Park, if we find Guests who are violating any of the following prohibitions, we may refuse to admit them or take measures to have them leave the Park.
For safety reasons, the crew may also ask you to remove some of your attire, accessories, or cosmetics (makeup, face paint, or prosthetic makeup) after you have entered the Park.
Please be aware that Guests may not be admitted to some attractions depending on their costumes.
The following are prohibited. Crew members at the Park will determine whether you are in violation of any of the points below.
- Attire or cosmetics that make it difficult to identify an individual's actual face or physique, thereby interfering with Park security in the event of an emergency
- Excessively applied makeup, face paint, or prosthetic makeup
- Face paint or prosthetic makeup applied over the entire face, headgear that covers the entire face, full-face masks or other masks that hide more than half of the face (excluding those necessary for medical reasons), costume masks, and helmets (of any shape)
- Attire that may offend or frighten other Guests
- Attire that may disrupt public order in the Park (including clothing that exposes an excessive amount of skin, revealing clothing deemed unfit for the Park, underwear that is visible, or clothing that appears to be underwear), or attire that violates obscenity laws or other laws
- Attire that drags along the ground
- Excessively grotesque attire or makeup
- Wearing zombie, ghost, or other costumes, headgear, face paint, or prosthetic makeup (including makeup that conceals a part of the face, like the eyes, nose, or mouth) that obscure the face in Universal Wonderland, Minion Park, or the vicinity of these areas
- Attire that has the possibility of inciting trouble that affects Park security
- Attire and accessories that may pose a danger to other guests or crew members
- Makeup that could stick to other Guests, crew members, or Park facilities
Dining at Restaurants
When stepping away from your table, please be sure to take all your valuables with you.
Please watch your belongings. We are not responsible for any lost or stolen items.
Alcoholic Beverages
You may be asked to present valid identification* to verify your age when purchasing alcohol.
*Valid identification issued in Japan: Driver's license, My Number card, passport, resident registry card, alien registration card and residence card, special permanent resident certificate, any type of welfare handbook, etc.
Valid identification issued outside of Japan: Passport
Note: Copies of these documents will not be accepted.


