| Guest Services |
Studio map in foreign languages
(English, Chinese, Korean)
Communication card
Lost & Found
Message delivery
Currency exchange
Traveler’s checks (Japanese yen → Japanese yen in cash)
Cash (US dollars → Japanese yen)
Mail handling
Transportation info. (bus, ship, railway)
|
To the left of the entrance |
First Aid
(Medical Room) |
Use this service when you are not feeling well or are injured.
Our resident nurses provide first aid services. |
To the right of the entrance |
| Family Services |
Breastfeeding, baby food, diaper change, warm water for baby formula and microwave oven to heat up baby food are all available. |
Next to Guest Services
Right in front of Munchkin Market inside the Wizard of Oz |
| Baby Food |
Baby food is available in Snoopy’s™ Backlot Café. |
Snoopy’s™ Backlot Café |
| Toilets |
For men/ ladies/ wheelchair users, nursing bed
 |
Toilets are distributed in each area. Toilets are also located within table service restaurants and Stage 33™ |
| Missing Children Center |
Protection of missing children, inquiries (up to elementary school students) |
Inside Guest Services |
| Diaper Change |
Total of 32 units installed.
Disposable diapers are accommodated.
 |
One (1) unit installed in each of 15 mens’/ ladies’ restrooms inside the park (except restaurant restrooms). |
Picnic Area
(Resting Facility) |
Resting facility, free use for all to enjoy carried-in foods and beverages |
Outside of the main gate (near the parking lot) |
| Automatic Teller Machines |
One (1) inside the park (Bank of Tokyo - Mitsubishi UFJ) and two (2) outside the park (Resona Bank and a credit card company) |
‘Bank of Tokyo - Mitsubishi UFJ’ to the left from the entrance (inside the park)
‘Resona Bank’ on the outside and to the right of the entrance (outside the park) and ‘CD for credit card companies’ on the outside and to the left of the entrance (outside the park). |
| Credit Cards |
You can use VISA, JCB and MasterCard inside the park.
(Please note that some facilities do not accept credit cards.) |
Each facility inside the park (Please note that some facilities do not accept credit cards.) |
Kennel
(Pet & Animal Protection Facility) |
We protect your pets while you enjoy the park. However, we do not feed the animals.
Please present your identification when registering as a new member (driver’s license or insurance card, etc.).
A small dog run on artificial turf is also available (free).
Regular Fee: \1,800 per pet
Special Fee for Kennel Members: \1,000 per pet
Service Hours: One (1) hour before theme park opening ~ 30 minutes after theme park closing
※ Kennel Member Card
Kennel MemberCard allows you to check in your pet(s) by signature .
A Membercard with Woody Woodpecker visual will be issued to Kennel Card members (Kennel Card annual membership fee is \500.).
Please ask Kennel Crew for further details.
|
Outside of the main gate (near the parking lot)
※ Next to Group Photo Pavilion |
| Group Photo Pavilion |
We take and sell group photos, available only at Universal Studios Japan™ |
Outside of the main gate (near the parking lot). |
| Locker Room |
This service can be used from one (1) hour before opening to closing of the theme park.
When opening hours are over, we take out all items from the lockers and keep them separately. To retrieve your items, please come to Guest Services.
(Note that an additional charge is incurred.)
|
3 locker rooms near the entrance
(LL size available only in the locker room next to Guest Services)
S size (357×453×398) ￥300
M size (357×453×533) ￥400
M size (355×575×550) ￥400 ※
L size (357×513×802) ￥500
LL size (355×575×1135) ￥600
※ M size installed atop the LL size lockers is slightly larger than the general M size.
※ For details, inquire at Guest Services.
|
| Studio Information |
Here you can find waiting time information for attractions.
 |
In front of Snoopy Studios™
In front of Mel’s Drive-in™
Near the bridge connecting the Jurassic Park™ and San Francisco zones |
| Message Delivery |
We deliver your message as a guest message, not through the message board. |
Guest Services |
| Postal Service |
To send a letter, purchase stamps in the stores below and leave the letter with our crew at the lobby of Guest Services. We will send your letter by placing our original stamp.
The Brown Derby
Beverly Hills Gifts
|
Guest Services
※ Do not insert any letter into any mailbox located inside the theme park. |
| Home Delivery Service (Charged) |
We home-deliver items you have purchased in the theme park. |
Home Delivery Counter inside Studio Gift East |
| Baby Carriage Rental |
Please use the baby carriage rentals inside the park only. Rental fees are as follows:
Single person（reclining back）: ￥1,000
Single person（non-reclining back）: ￥ 700
|
Counter to the right of the entrance |
| Wheelchair Rental |
Wheelchairs with stainless steel frame and hand break.
Rental Fee: ￥500 per wheelchair (tax-free)
 |
Counter to the right of the entrance |
| Motorized Tricycle Wheelchair Rental |
Must be aged 18 or higher
Rental Fee: ￥3,000 per wheelchair (tax-free)
 |
Counter to the right of the entrance |
